Pinpoint Chargeback Representments

What is Pinpoint Representments?

A good way to think of Pinpoint Representments is to compare it to hiring a lawyer to defend you in court. When you get sued, you have a choice. You can spend time learning the law and the rules of the court and trying defending yourself, or you can hire an expert attorney who specializes in precisely the area of law at issue, and knows how the legal system works, to defend you.

You have a similar choice to make when your business is getting hit with a lot of chargebacks. You can spend time trying to figure out which ones are valid and which ones you should challenge as fraudulent, or you can hire Pinpoint Intelligence to do that for you via the Pinpoint Representments system.

Benefits of Pinpoint Chargeback Representments:

  • Recoup lost revenue
  • Manage cash flow
  • 50%-90% win ratio
Pinpoint Chargeback Representments

Working to Meet Your Unique Needs

Pinpoint Representments is a completely customizable chargeback fighting system. When clients hire us, we come in and spend anywhere from a couple days to a week reviewing the client’s refund policies, terms of service, and learning as much as we can about the overall philosophy of the company. We then develop a unique profile for your business that helps us decide which chargebacks would be prudent to challenge, and which ones should be written off as lost causes.

We also have our clients grant us access to their processor logins, gateway logins, CRM, and any other record-keeping area necessary. This way, when a chargeback arises that we think should be challenged, we can efficiently manage the dispute from start to finish and eliminate the need for the time-consuming back and forth needed to verify details.

Once this system is in place, all our clients have to do is sit back and watch (which in reality means focus on other areas of the business that need their attention) while we challenge suspicious chargebacks on their behalf.

Depending on merchant’s vertical, traffic sources and current practices.